:::info Nota de traducción Este documento está actualmente en inglés. La traducción al español estará disponible pronto. :::
Editing Invoices
Understand editing rules and how to make corrections to invoices at different lifecycle stages.
📋 Editing Rules by Status
| Status | Editable? | Notes |
|---|---|---|
| Draft | ✅ Full access | All fields editable |
| Pending / Sent | ⚠️ Limited | Header edits only; use Cancel to void |
| Paid / PartiallyPaid / SplitPayment | 🔒 Restricted | Use Credit Note (CRN) for corrections |
| Overdue | ⚠️ Limited | Payment recording only |
| Cancelled | ❌ Not editable | Create new invoice |
:::warning Audit Compliance Restricting edits on finalized invoices preserves the accounting audit trail and GST compliance. :::
✏️ Editing Draft Invoices
Draft invoices have full edit access — all fields can be changed freely.
Steps
- Go to Invoices
- Filter by Draft status
- Click the invoice or use the Actions (⋮) menu → Edit
- Modify any fields: customer, items, prices, dates, supply type, document type
- Click Save as Draft to keep editing, or Save and Finalize to lock it in
:::tip Auto-Save The form auto-saves your draft every 15 seconds, so your work is never lost. :::
✏️ Editing Pending / Sent Invoices
For invoices in Pending or Sent status:
- Limited edits (notes, due date may be allowed)
- To make corrections to amounts/items: Cancel the invoice and create a new one, OR issue a Credit Note (CRN)
📝 Issuing a Credit Note (For Paid Invoices)
A Credit Note reduces the value of an already-paid invoice — the correct GST-compliant way to make corrections.
How to Issue a Credit Note
- Go to Invoices → click the paid invoice
- Click Create Invoice → Select Document Type: CRN (Credit Note)
- Reference the original invoice
- Enter the items/amounts to credit back
- Save and finalize the Credit Note
The Credit Note (CRN) is linked to the original invoice and records the adjustment in your GST reports.
🔢 Invoice Number Changes
Invoice numbers can only be changed while the invoice is still in Draft status. Once finalized, the number is locked.
💡 Best Practices
- Use Cancel status (not delete) for voidable finalized invoices
- Use Credit Note (CRN) for financial corrections on paid invoices
- Use Debit Note (DBN) to increase value on existing invoices when needed
- Always finalize drafts before sending to customers